COVID-19

Safety and Enhanced Cleaning Protocol

The health and safety of our Paying Guests is our highest priority.

We understand the concern you may be experiencing surrounding the Coronavirus (COVID-19). As such we have implemented excellent cleaning and hygiene solutions at our Paying Guest Accommodations.

Rest assured, while we are making modifications to ensure your safety, the hospitality and service that we have come to be known for is as present as ever.

Staff Training

In order to have an effective cleaning and sanitization program, the team’s health, safety, and knowledge are vital. Accordingly, all our staff have received specific training on COVID-19 preventive protocols which include but are not limited to Hand Hygiene, Respiratory Hygiene, Physical Distancing, Cleaning and Sanitizing best practices, Safe Food Handling and Food Hygiene.

Hand Sanitization

All staff members are regularly using hand sanitizers to keep their hands disinfected. All Paying Guests are also urged to follow the protocol of using hand sanitizers.

Personal Protective Equipment

All staff wear face masks and gloves while at work.

Social Distancing

We are practicing social distancing in our Paying Guest Accommodations.

Cleaning and Sanitization protocols

We have enhanced our already rigorous cleaning protocols as recommended by Government authorities in cleaning and sanitizing guest rooms, public areas, and back-of-the-house areas. We have increased the frequency of cleaning of all high-touch areas and washrooms that affect the Paying Guests and staff. We use hospital-grade disinfectants and approved cleaning products.

Disclaimer: All pictures shown are for illustration purpose only. Actual products may vary due to product enhancement.